{"id":238,"date":"2020-05-14T12:47:09","date_gmt":"2020-05-14T12:47:09","guid":{"rendered":"https:\/\/www.fazaa.co\/?page_id=238"},"modified":"2025-10-01T12:36:30","modified_gmt":"2025-10-01T12:36:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.fazaa.co\/ar\/faqs\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"238\" class=\"elementor elementor-238\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a8569a elementor-section-full_width menu elementor-section-height-default elementor-section-height-default\" data-id=\"5a8569a\" data-element_type=\"section\" data-e-type=\"section\" id=\"menu\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d27c6fa\" data-id=\"d27c6fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43e8e8b elementor-widget elementor-widget-template\" data-id=\"43e8e8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8958284 breadcrumb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8958284\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a72c02\" data-id=\"3a72c02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a68b79e elementor-widget elementor-widget-text-editor\" data-id=\"a68b79e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a class=\"pagetitle\" href=\"home\">Fazaa<\/a> \/ <span> FAQs <\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd52442 lightbggrey elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd52442\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e43b2f\" data-id=\"6e43b2f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c700a0a maintitle nobg bold internalpagetitle elementor-widget elementor-widget-heading\" data-id=\"c700a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">frequently asked questions (FAQs)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27985f7 elementor-widget elementor-widget-accordion\" data-id=\"27985f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4151\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4151\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What do I do if the charger is not received even after payment confirmation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4151\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4151\"><p>If a power bank does not properly eject from the station, please send us feedback by following these easy steps:<\/p><ol><li>Open FAZAA app\u00a0<\/li><li>Go to Menu &gt; Help Center &gt; Feedback<\/li><li>Scan station QR code, or enter station ID<\/li><li>Select feedback type from the list<\/li><li>Enter a valid phone number or email<\/li><li>Type a short description of the issue\u00a0<\/li><li>Upload a photo of the power bank station<\/li><li>Submit your feedback\u00a0<\/li><\/ol><p>The support team will then contact you ASAP.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4152\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4152\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who do I contact for support? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4152\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4152\"><p>The customer service team may be reached through one of the following channels:<\/p>\n<ul>\n<li>Email:&nbsp;<a href=\"mailto:support@fazaa.co?subject=Inquiry\">support@fazaa.co<\/a><\/li>\n<li>Phone:&nbsp;<a href=\"http:\/\/tel:+966920025512\" target=\"_blank\" rel=\"noopener\">+966920025512<\/a><\/li>\n<li>Whats App:<a href=\"tel:+966538511852\"> +<\/a><a href=\"http:\/\/tel:+966920025512\" target=\"_blank\" rel=\"noopener\">966122890172<\/a><\/li>\n<\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4153\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4153\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does a power bank cost?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4153\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4153\"><p>FAZAA offers its power banks for rent and NOT for sale as per the following terms:<\/p><ul><li>The first 15 minute charge is for free (once a day)<\/li><li>After the first 15 minutes, an additional charge of <b>SAR 5.75<\/b>\u00a0(every 24 hours)<\/li><li>A total of <b>SAR 50 VAT included<\/b>\u00a0will be charged to users after 72 hours\u00a0<i>(three days rent fee + power bank cost).<\/i><\/li><li>It is expected from users to return the units within the first 24 hours to enable more users to enjoy the service.\u00a0<\/li><li>FAZAA reserves all rights to keep or change its service terms.\u00a0<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4154\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4154\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Which debit or credit cards are accepted at FAZAA?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4154\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4154\"><p>FAZAA accepts the following payment methods:\u00a0<\/p><ul><li>Visa Card\u00a0<\/li><li>Mada Card\u00a0<\/li><li>Mastercard Card\u00a0<\/li><li>Vouchers<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4155\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4155\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When will my debit or credit card be charged?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4155\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4155\"><p>You will be asked to top-up your e-wallet using a valid credit card with <b>SAR 99<\/b> plus applicable VAT before starting the rental process. After you return the charger, the amount will be deducted from your e-wallet based on your rental duration. If you wish, you can withdraw the remaining balance back to your credit card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4156\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4156\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to request a refund?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4156\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4156\"><p>The balance is withdrawn from your e-wallet by following steps:<\/p>\n<ol>\n<li>Open FAZAA app&nbsp;<\/li>\n<li>Go to Menu &gt; My wallet &gt; Withdrawal<\/li>\n<li>Enter the amount to be withdrawn.<\/li>\n<li>The balance will be withdrawn from your wallet and returned to the card account.<\/li>\n<\/ol>\n<p>For any inquiries,&nbsp; please contact customer service by&nbsp;<a style=\"background-color: #ffffff; outline: 0px;\" href=\"http:\/\/tel:+966920025512\/\" target=\"_blank\" rel=\"noopener\">+966920025512<\/a>&nbsp;or by&nbsp;<a style=\"font-family: Roboto, sans-serif; background-color: #ffffff;\" href=\"mailto:support@fazaa.co?subject=Inquiry\">support@fazaa.c<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4157\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4157\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Which devices can be charged using the power bank units?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4157\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4157\"><p>There are three (3) different charging cables included in the power bank unit:\u00a0<\/p><ul><li><b>Micro-USB cable<\/b>; compatible with some phones &amp; handhelds<\/li><li><b>Type-C cable<\/b>; compatible with most of current mobiles &amp; handhelds<\/li><li><b>Lighting cable<\/b>; compatible with current Apple mobiles<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4158\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-4158\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I recharge a power bank unit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4158\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-4158\"><p>Any standard Micro-USB charging cable can be used to recharge the power bank unit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4159\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-4159\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long can I keep the power bank unit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4159\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-4159\"><p>A rented charger can be kept for up to 3 days (72 hours). After that, the unit is considered lost. The rental duration will be effective immediately after the first 15 minutes elapse.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-41510\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-41510\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I hold onto a power bank unit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-41510\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-41510\"><p>As per service\u00a0<a href=\"https:\/\/projects.77-apps.com\/fazaa\/terms-conditions\/\" target=\"_blank\" rel=\"noopener\"><u>terms and conditions<\/u><\/a>, after a period of 3 days (72 hours), failure to return the rented charger to a FAZAA station will cause the charger to be regarded as lost. Upon occurrence, the cost of the charger <b>SAR 54<\/b>\u00a0<b>+<\/b> 3 days rental charges <b>SAR 45<\/b>\u00a0<b>+<\/b>\u00a0 <b>applicable VAT<\/b>, will be charged to the user account.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-41511\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-41511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where do I return the power bank unit?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-41511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-41511\"><p>You can return the charger to any of our FAZAA station around KSA. You can locate the nearest station via FAZAA mobile app.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d84145e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d84145e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e843faa\" data-id=\"e843faa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0474268 elementor-widget elementor-widget-html\" data-id=\"0474268\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- FAQ Schema -->\n<script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [{\n      \"@type\": \"Question\",\n      \"name\": \"Charger not received even after payment confirmation.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If a power bank is not ejected from the station, or you are not able to receive it for any reason, please send us a feedback by following these easy steps, and our support team will contact you ASAP:\n        <ol><li>Open FAZAA app<\/li>\n\t\t\t\t\t  <li>Go to Menu > Help Center > Feedback<\/li>\n\t\t\t\t\t  <li>Scan station QR code, or enter station ID<\/li>\n\t\t\t\t\t  <li>Select your feedback type from the list<\/li>\n\t\t\t\t\t  <li>Enter a valid phone number, or email<\/li>\n            <li>Type a short description of the issue<\/li>\n            <li>Upload a photo of the power bank station<\/li>\n\t\t\t\t\t  <li>Submit your feedback<\/li><\/ol>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"Need an assistance with one of our power bank rental stations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please reach our customer support team through one of the following channels:\n        <ul><li>Email: support@fazaa.co<\/li>\n            <li>Phone: +966122890172<\/li>\n            <li>Whats App: +966538511852<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"How much does a power bank cost?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"FAZAA offers its power banks for rent and NOT for sale as per the following terms:\n        <ul><li>The first 15 mins charge is for free (once a day)<\/li>\n            <li>After the first 15 mins, an additional charge of SAR. 15 (every 24 hours)<\/li>\n            <li>A total of (SAR. 99 + VAT) will be charged to users after 72 hours (SAR. 45 three days rent fee + SAR. 54 power bank cost).<\/li>\n            <li>It is expected from users to return the units within the first 24 hours to enable more users of enjoying the service.<\/li>\n            <li>FAZAA reserves all rights to keep or change its service terms.<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"Which Debit or Credit Cards are accepted at FAZAA?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"FAZAA accepts the following payment methods: \n        <ul><li>Visa Card<\/li>\n            <li>Mada Card<\/li>\n            <li>Mastercard Card<\/li>\n            <li>As well as debit cards and vouchers<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"When will my Debit or Credit Card be charged?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You will asked to top-up your e-wallet using a valid credit card with SAR. 99 plus applicable VAT before starting the rental process. After you return the charger, the amount will be deducted from your e-wallet based on your rental duration. If you wish you can withdraw the remaining balance back to your credit card.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"How to request a refund?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Any refund request should be done via email to our customer support team at support@fazaa.co\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"Which devices can be charged using the power bank units?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are three (3) different charging cables included in the power bank unit: \n        <ul><li>Micro-USB cable; compatible with some phones & handhelds<\/li>\n            <li>Type-C cable; compatible with most of current phones & handhelds<\/li>\n            <li>Lighting cable; compatible with current Apple phones<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"How to recharge a power bank unit?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Any standard Micro-USB charging cable can be used to recharge the power bank unit.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"How long can I keep the power bank unit?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A rented charger can be kept for up to 3 days (72 hours). After that, the unit is considered lost and applicable rental charges plus VAT will be deducted from the user account. The rental duration will be effective immediately after the first 15 minutes elapse.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"What if I hold on to a power bank unit?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As per service terms and conditions, after a period of 3 days (72 hours), failure to return the rented charger to a FAZAA station will cause the charger to be regarded as lost. Upon occurrence, the cost of the charger (SAR 54) + 3 days rental charges (SAR 45) +  applicable VAT, will be charged to the user account.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"Where do I return the power bank unit?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can return the charger to any of our FAZAA station around KSA. You can locate the nearest station via FAZAA mobile app. \"\n        }\n      }\n   \t]\n  }\n<\/script>\n\n<!-- FAQ Schema -->\n<script type=\"application\/ld+json\">\n  {\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [{\n      \"@type\": \"Question\",\n      \"name\": \"\u0644\u0645 \u0623\u062a\u0645\u0643\u0646 \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0634\u0627\u062d\u0646 \u062d\u062a\u0649 \u0628\u0639\u062f \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0625\u0630\u0627 \u0644\u0645 \u064a\u062a\u0645 \u0627\u0633\u062a\u062e\u0631\u0627\u062c \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0645\u0646 \u0627\u0644\u0645\u062d\u0637\u0629\u060c \u0623\u0648 \u0644\u0645 \u062a\u062a\u0645\u0643\u0646 \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645\u0647 \u0644\u0623\u064a \u0633\u0628\u0628 \u060c \u0641\u064a\u0631\u062c\u0649 \u0627\u062a\u0628\u0627\u0639 \u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0644\u062a\u062d\u0635\u0644 \u0639\u0644\u0649 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628:\n        <ol><li>\u0627\u0641\u062a\u062d \u062a\u0637\u0628\u064a\u0642 \u0641\u0632\u0639\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u062d\u0645\u0648\u0644<\/li>\n\t\t\t\t\t  <li>\u0627\u0646\u062a\u0642\u0644 \u0625\u0644\u0649 Feedback < Help Center < Menu<\/li>\n\t\t\t\t\t  <li>\u0642\u0645 \u0628\u0645\u0633\u062d \u0631\u0645\u0632 QR \u0627\u0644\u062e\u0627\u0635 \u0628\u0627\u0644\u0645\u062d\u0637\u0629 \u060c \u0623\u0648 \u0623\u062f\u062e\u0644 \u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u062a\u0639\u0631\u064a\u0641\u064a \u0644\u0644\u0645\u062d\u0637\u0629<\/li>\n\t\t\t\t\t  <li>\u062d\u062f\u062f \u0646\u0648\u0639 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643 \u0645\u0646 \u0627\u0644\u0642\u0627\u0626\u0645\u0629<\/li>\n\t\t\t\t\t  <li>\u0623\u062f\u062e\u0644 \u0631\u0642\u0645 \u0645\u062d\u0645\u0648\u0644 \u0623\u0648 \u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0633\u0627\u0631\u064a \u0627\u0644\u0645\u0641\u0639\u0648\u0644<\/li>\n            <li>\u0627\u0643\u062a\u0628 \u0648\u0635\u0641\u0627\u064b \u0645\u0648\u062c\u0632\u0627\u064b \u0644\u0644\u0645\u0634\u0643\u0644\u0629<\/li>\n            <li>\u0642\u0645 \u0628\u0625\u0631\u0641\u0627\u0642 \u0635\u0648\u0631\u0629 \u0644\u0645\u062d\u0637\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629<\/li>\n\t\t\t\t\t  <li>\u0642\u0645 \u0628\u0625\u0631\u0633\u0627\u0644 \u0645\u0644\u0627\u062d\u0638\u0627\u062a\u0643<\/li><\/ol>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0625\u0644\u0649 \u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u0625\u062d\u062f\u0649 \u0645\u062d\u0637\u0627\u062a \u062a\u0623\u062c\u064a\u0631 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0644\u062f\u064a\u0646\u0627\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u064a\u064f\u0631\u062c\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0641\u0631\u064a\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u062d\u062f\u0649 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u062a\u0627\u0644\u064a\u0629:\n        <ul><li>\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a: support@fazaa.co<\/li>\n            <li>\u0647\u0627\u062a\u0641: +966122890172<\/li>\n            <li>\u0645\u0627 \u0647\u0648 \u0627\u0644\u062a\u0637\u0628\u064a\u0642: +966538511852<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0643\u0645 \u062a\u0643\u0644\u0641\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u062a\u0642\u062f\u0645 \u0641\u0632\u0639\u0629 \u0628\u0646\u0648\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0644\u0644\u0625\u064a\u062c\u0627\u0631 \u0648\u0644\u064a\u0633 \u0644\u0644\u0628\u064a\u0639 \u062d\u0633\u0628 \u0627\u0644\u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:\n        <ul><li>\u0623\u0648\u0644 15 \u062f\u0642\u064a\u0642\u0629 \u0645\u062c\u0627\u0646\u064a\u0629 (\u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u0641\u064a \u0627\u0644\u064a\u0648\u0645)<\/li>\n            <li>\u0628\u0639\u062f \u0627\u0646\u0642\u0636\u0627\u0621 \u0623\u0648\u0644 15 \u062f\u0642\u064a\u0642\u0629 \u060c \u064a\u062a\u0645 \u062f\u0641\u0639 \u0631\u0633\u0648\u0645 \u0625\u0636\u0627\u0641\u064a\u0629 \u0628\u0642\u064a\u0645\u0629 15 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a (\u0643\u0644 24 \u0633\u0627\u0639\u0629)<\/li>\n            <li>\u064a\u062a\u0645 \u0633\u062d\u0628 \u0645\u0628\u0644\u063a (99 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a + \u0636\u0631\u064a\u0628\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0636\u0627\u0641\u0629) \u0639\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0628\u0639\u062f 72 \u0633\u0627\u0639\u0629 (45 \u0631\u064a\u0627\u0644 \u0631\u0633\u0648\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0631 \u0644\u0645\u062f\u0629 \u062b\u0644\u0627\u062b\u0629 \u0623\u064a\u0627\u0645 + 54 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a \u062a\u0643\u0644\u0641\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629)<\/li>\n            <li>\u0646\u062a\u0648\u0642\u0639 \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0648\u062d\u062f\u0627\u062a \u062e\u0644\u0627\u0644 \u0627\u0644\u0640 24 \u0633\u0627\u0639\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0644\u0646\u062a\u0645\u0643\u0646 \u0645\u0646 \u062e\u062f\u0645\u0629 \u0623\u0643\u0628\u0631 \u0639\u062f\u062f \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n            <li>\u062a\u062d\u062a\u0641\u0638 \u0641\u0632\u0639\u0629 \u0628\u0627\u0644\u062d\u0642 \u0627\u0644\u0643\u0627\u0645\u0644 \u0641\u064a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0623\u0648 \u062a\u063a\u064a\u064a\u0631 \u0634\u0631\u0648\u0637 \u0627\u0644\u062e\u062f\u0645\u0629<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0647\u064a \u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639 \u0648\u0627\u0644\u0628\u0637\u0627\u0642\u0627\u062a \u0627\u0644\u0645\u0642\u0628\u0648\u0644\u0629 \u0644\u062f\u0649 \u0641\u0632\u0639\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u062a\u0642\u0628\u0644 \u0641\u0632\u0639\u0629 \u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: \n        <ul><li>\u0628\u0637\u0627\u0642\u0629 \u0641\u064a\u0632\u0627<\/li>\n            <li>\u0628\u0637\u0627\u0642\u0629 \u0645\u062f\u0649<\/li>\n            <li>\u0628\u0637\u0627\u0642\u0629 \u0645\u0627\u0633\u062a\u0631\u0643\u0627\u0631\u062f<\/li>\n            <li>\u0648\u0643\u0630\u0644\u0643 \u0627\u0644\u0642\u0633\u0627\u0626\u0645 \u0627\u0644\u0634\u0631\u0627\u0626\u064a\u0629<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u062a\u0649 \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 \u0645\u0628\u0644\u063a \u0627\u0644\u062e\u062f\u0645\u0629 \u0645\u0646 \u062d\u0633\u0627\u0628\u064a\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0633\u064a\u0637\u0644\u0628 \u0645\u0646\u0643 \u0634\u062d\u0646 \u0645\u0628\u0644\u063a 99 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a \u0641\u064a \u0645\u062d\u0641\u0638\u062a\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0637\u0627\u0642\u0629 \u0627\u0626\u062a\u0645\u0627\u0646 \u0635\u0627\u0644\u062d\u0629\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0636\u0631\u064a\u0628\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0636\u0627\u0641\u0629 \u0627\u0644\u0645\u0637\u0628\u0642\u0629 \u0642\u0628\u0644 \u0628\u062f\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0631. \u0628\u0639\u062f \u0625\u0639\u0627\u062f\u0629 \u0648\u062d\u062f\u0629 \u0627\u0644\u0634\u062d\u0646\u060c \u0633\u064a\u062a\u0645 \u062e\u0635\u0645 \u0627\u0644\u0645\u0628\u0644\u063a \u0645\u0646 \u0645\u062d\u0641\u0638\u062a\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0645\u062f\u0629 \u0627\u0644\u0627\u0633\u062a\u0626\u062c\u0627\u0631. \u0643\u0645\u0627 \u064a\u0645\u0643\u0646\u0643 \u0633\u062d\u0628 \u0627\u0644\u0631\u0635\u064a\u062f \u0627\u0644\u0645\u062a\u0628\u0642\u064a \u0625\u0644\u0649 \u0628\u0637\u0627\u0642\u062a\u0643 \u0627\u0644\u0627\u0626\u062a\u0645\u0627\u0646\u064a\u0629 \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0628\u0630\u0644\u0643.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0643\u064a\u0641\u064a\u0629 \u0637\u0644\u0628 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0623\u0645\u0648\u0627\u0644\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u064a\u062a\u0645 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0645\u0646 \u0645\u062d\u0641\u0638\u062a\u0643 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0639\u0646 \u0637\u0631\u064a\u0642 \u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628 \u0625\u0644\u0649 \u0641\u0631\u064a\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a support@fazaa.co\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0647\u064a \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0634\u062d\u0646\u0647\u0627 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0648\u062d\u062f\u0627\u062a \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0645\u0646 \u0641\u0632\u0639\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u062a\u062d\u062a\u0648\u064a \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0639\u0644\u0649 \u062b\u0644\u0627\u062b\u0629 (3) \u0645\u062e\u0627\u0631\u062c \u0634\u062d\u0646 \u0645\u062e\u062a\u0644\u0641\u0629: \n        <ul><li>\u0645\u062e\u0631\u062c (Micro-USB) \u0645\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0628\u0639\u0636 \u0627\u0644\u0647\u0648\u0627\u062a\u0641 \u0648\u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u0629<\/li>\n            <li>\u0645\u062e\u0631\u062c (USB Type-C) \u0645\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0645\u0639\u0638\u0645 \u0627\u0644\u0647\u0648\u0627\u062a\u0641 \u0627\u0644\u0645\u062d\u0645\u0648\u0644\u0629<\/li>\n            <li>\u0645\u062e\u0631\u062c (Lighting) \u0645\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0647\u0648\u0627\u062a\u0641 \u0634\u0631\u0643\u0629 \u0623\u0628\u0644 (Apple) \u0627\u0644\u062d\u0627\u0644\u064a\u0629<\/li><\/ul>\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0643\u064a\u0641\u064a\u0629 \u0625\u0639\u0627\u062f\u0629 \u0634\u062d\u0646 \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u064a\u0645\u0643\u0646\u0643 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u064a \u0643\u0627\u0628\u0644 \u0634\u062d\u0646 \u0645\u0646 \u0646\u0648\u0639 (Micro-USB) \u0644\u0625\u0639\u0627\u062f\u0629 \u0634\u062d\u0646 \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627 \u0647\u064a \u0645\u062f\u0629 \u0625\u064a\u062c\u0627\u0631 \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0634\u0627\u062d\u0646 \u0645\u0633\u062a\u0623\u062c\u0631 \u0644\u0645\u062f\u0629 \u062a\u0635\u0644 \u0625\u0644\u0649 3 \u0623\u064a\u0627\u0645 (72 \u0633\u0627\u0639\u0629). \u0628\u0639\u062f \u0630\u0644\u0643 \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0648\u062d\u062f\u0629 \u0645\u0641\u0642\u0648\u062f\u0629 \u0648\u0633\u064a\u062a\u0645 \u062e\u0635\u0645 \u0631\u0633\u0648\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0631 \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0636\u0631\u064a\u0628\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0636\u0627\u0641\u0629 \u0645\u0646 \u062d\u0633\u0627\u0628 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645. \u0646\u0628\u062f\u0623 \u062d\u0633\u0627\u0628 \u0645\u062f\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0631 \u0641\u0648\u0631 \u0627\u0646\u0642\u0636\u0627\u0621 \u0623\u0648\u0644 15 \u062f\u0642\u064a\u0642\u0629.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0645\u0627\u0630\u0627 \u064a\u062d\u0635\u0644 \u0641\u064a \u062d\u0627\u0644\u0629 \u0639\u062f\u0645 \u0625\u0639\u0627\u062f\u0629 \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0639\u0645\u064a\u0644\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u0648\u0641\u0642\u064b\u0627 \u0644\u0634\u0631\u0648\u0637 \u0648\u0623\u062d\u0643\u0627\u0645 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0628\u0639\u062f \u0627\u0646\u0642\u0636\u0627\u0621 3 \u0623\u064a\u0627\u0645 (72 \u0633\u0627\u0639\u0629) \u0645\u0646 \u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u0626\u062c\u0627\u0631\u060c \u062a\u0639\u062a\u0628\u0631 \u0641\u0632\u0639\u0629 \u0623\u0646 \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0645\u0641\u0642\u0648\u062f\u0629\u060c \u0648\u064a\u062a\u0645 \u062e\u0635\u0645 \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0648\u062d\u062f\u0629 (54 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a) + \u0631\u0633\u0648\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0631 \u0644\u0645\u062f\u0629 3 \u0623\u064a\u0627\u0645 (45 \u0631\u064a\u0627\u0644 \u0633\u0639\u0648\u062f\u064a) + (\u0636\u0631\u064a\u0628\u0629 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0636\u0627\u0641\u0629) \u0645\u0646 \u062d\u0633\u0627\u0628 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645.\"\n        }\n      }, {\n      \"@type\": \"Question\",\n      \"name\": \"\u0625\u0644\u0649 \u0623\u064a\u0646 \u0623\u0639\u064a\u062f \u0648\u062d\u062f\u0629 \u0628\u0646\u0643 \u0627\u0644\u0637\u0627\u0642\u0629 \u0627\u0644\u0645\u0633\u062a\u0623\u062c\u0631\u0629\u061f\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u064a\u0645\u0643\u0646\u0643 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0634\u0627\u062d\u0646 \u0625\u0644\u0649 \u0623\u064a \u0645\u062d\u0637\u0629 \u0645\u0646 \u0645\u062d\u0637\u0627\u062a \u0641\u0632\u0639\u0629 \u0627\u0644\u0645\u0646\u062a\u0634\u0631\u0629 \u062d\u0648\u0644 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629. \u064a\u0645\u0643\u0646\u0643 \u062a\u062d\u062f\u064a\u062f \u0645\u0648\u0642\u0639 \u0623\u0642\u0631\u0628 \u0645\u062d\u0637\u0629 \u0639\u0628\u0631 \u062a\u0637\u0628\u064a\u0642 \u0641\u0632\u0639\u0629 \u0644\u0644\u0645\u062d\u0645\u0648\u0644.\"\n        }\n      }\n   \t]\n  }\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fazaa \/ FAQs frequently asked questions (FAQs) What do I do if the charger is not received even after payment confirmation? If a power bank does not properly eject from the station, please send us feedback by following these easy steps: Open FAZAA app\u00a0 Go to Menu &gt; Help Center &gt; Feedback Scan station QR [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-238","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Fazaa<\/title>\n<meta name=\"description\" content=\"Get your FAZAA questions answered here. 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