fazaa logo

Privacy Policy

Privacy Management 

Management of FAZAA have the right to manage your personal account and detail in a legal way and for business purposes without notifying users. For enquiries, please email us on care@fazaa.co. For more info, please visit our website www.fazaa.co.

Privacy Policy

This privacy policy applies to all services provided by FAZAA. Before you sign up to our platform, you acknowledge that you have read and understood this privacy policy and consent to the use or management or collection of your personal data by FAZAA as described in this privacy policy. When you successfully sign-up to our platform you agree and accept all of the privacy policy terms. Please stop immediately to access and use our services if you don’t accept all the content of the privacy policy.
In this privacy policy, we will explain the way we collect, keep, use, disclose, and protect your personal data. In order to provide you with the best services and perform our daily operations, we may collect and use the information you provided in following ways:

What Information We Collect?

-Your general personal information such as your name, gender, date of birth, telephone number, e-mail address, and other related information.
-Your security access information such as passwords and security information related to authentication and account access.
-Your payment account number such as credit card numbers, or bank account information.
-Your payment transactions record related to our services.
-Your rent and return locations and information.
-The history of your rentals and account detail.
-Other information required to verify your account.

How We Use Your Personal Data

All the collected information is used in a legal matter such as:
-To improve and support our operation, maintenance, analysis, customer support, research & development of new functions or new platforms.
-To support our management team’s daily operations on FAZAA website and mobile application (APP).
-To backup our daily transactions and operations between our company and users.
-To ensure and monitor all transactions and operations in legal manner, secure and avoid fraud users or illegal use of the services.
-To assist, prevent and detect illegal activities in enforcement of laws and regulations.
-Design and implement new products and services based on the statistics of your data.
-To send you important notices and announcements, such as amendments, or new updates on the privacy policy and other information.
-To reply to your messages or feedback related to our services.
-To conduct surveys and analysis in order to improve our services
-To personalize your experience based on your information, such as in-app push notifications related to special offers, discounts, new applications, or other related topics.
-To invite you in creating, developing, operating, providing, improving and promoting our platform, products, services and/or content.
-To invite you to participate in our questionnaires, surveys, or marketing activities.
-To send you third party latest news, special offers and promotions.
-Any other reasonable purposes related to the aforesaid, otherwise we will notify you when we need to use your data for others purpose.

User Responsibility

You must fill up all of the required information correctly upon signing up to the service. You can check your personal information and history of your account. You can update your personal information anytime in case of they change. For enquiries, please email us at info@FAZAA.com or contact our customer care line +966122890172.

How We Collect the Data?

We ask you to accept all of the service terms & conditions and the privacy policy terms when you sign up to our platforms. FAZAA will collect and backup your personal information and data you fill-in upon signing up. Your personal information and account details are automatically collected from the device you use to access our platforms.

You can’t disable our system automatic collection of your personal information and account details. We collect all data automatically through our system without contacting you. Please ignore any attempts of a person calling you to collect data or verify your account, FAZAA will not responsible for such activities and does not allow its staff to collect data directly from users.

Protection and Security of Personal Data

FAZAA takes all the important measures to protect your personal data from unauthorized access. We ensure your personal data and information is used for legal business purposes and not misused in anyway. However, FAZAA is not to be held responsible for an unauthorized access beyond its management control such as hacking.

To deliver better services to our platforms users, we may collaborate with third party teams and grant them access to use your data and information for analysis and statistic. All parties are strictly committed to confidential provision of the constraints.

Updated Privacy Policy

We have the right to update and/or change any of the privacy policy terms at anytime upon notifying you on our website or your email. The updated privacy policy will be effective immediately once published on our Platforms. If you do not agree to our updated privacy policy, please immediately terminate your access and account on our platforms. If you continue to access and use our services after activating the updated privacy policy, this will be considered an acceptance from your side to our updated privacy policy.

Contacting You

We may contact you via e-mail, telephone and push notifications based on your personal data.