privacy policy

Privacy Policy

This privacy policy applies to all services provided by FAZAA. Before you sign up to our platform, you acknowledge that you have read and understood this privacy policy and consent to the use or management or collection of your personal data by FAZAA as described in this privacy policy. When you successfully sign-up to our platform you agree and accept all of the privacy policy terms. Please stop immediately to access and use our services if you don’t accept all the content of the privacy policy.

In this privacy policy, we will explain the way we collect, keep, use, disclose, and protect your personal data. In order to provide you with the best services and perform our daily operations, we may collect and use the information you provided in following ways.

What information we collect

1. Your general personal information such as your name, gender, date of birth, telephone number, e-mail address, and other related information.
2. Your security access information such as passwords and security information related to authentication and account access.
3. Your payment account number such as credit card numbers, or bank account information.
4. Your payment transaction record related to our services.
5. Your rent and return locations and information.
6. The history of your rentals and account details.
7. Other information required to verify your account.

How we use your personal data

All the collected information is used in a legal matter such as:
1. To improve and support our operation, maintenance, analysis, customer support, research & development of new functions or new Platform.
2. To support our management team’s daily operations on FAZAA website and mobile application App.
3. To backup our daily transactions and operations between our company and users.
4. To ensure and monitor all transactions and operations in a legal manner, secure and avoid fraud users or illegal use of the services.
5. To assist, prevent and detect illegal activities in enforcement of its laws and regulations.
6. To design and implement new products and services based on the statistics of your data.
7. To send you important notices and announcements, such as amendments, or new updates on the privacy policy and other information.
8. To reply to your messages or feedback related to our services.
9. To conduct surveys and analysis in order to improve our services
10. To personalize your experience based on your information, such as in-app push notifications related to special offers, discounts, new applications, or other related topics.
11. To invite you in creating, developing, operating, providing, improving and promoting our platform, products, services and/or content.
12. To invite you to participate in our questionnaires, surveys, or marketing activities.
13. Any other reasonable purposes related to the aforesaid, otherwise we will notify you when we need to use your data for other purposes.

User responsibility

You must fill in all of the required information correctly. You can check or update your personal information and view the history of your account. For enquiries, please email us at info@fazaa.co or contact our Customer Care Line 920025512

How do we collect the data

After sigining up and acceptance of the service terms, conditions and private policy. FAZAA will collect and backup your personal information. Your personal information and account details are automatically collected from the device you use to access our Platform. All personal information and account details will be collected automatically without directly contacting you, FAZAA does not allow its staff to collect data or verify your account directly. Avoid and ignore any data solicition in this manner. FAZAA is not responsible for these non approved activities. 

Protection and security of personal data

FAZAA takes important measures to protect your personal data from unauthorized access. We ensure it is used for legal business purposes. However, FAZAA is not responsible for unauthorized access beyond its control such as hacking.

Updated privacy policy

We have the right to update and/or change any of the privacy policy terms at anytime upon notifying you on our website or your email. The updated privacy policy will be effective immediately once published on our Platform. Upon agreeing to the updated private policy, you may continue on to access and use our services. If you do not agree to our updated privacy policy immediately terminate your access and account on our Platform. If you continue to access and use our services after activating the updated privacy policy, this will be considered an acceptance from your side to our updated privacy policy.

Contacting You

We may contact you via mobile, email or push notifications based on your personal data.